Navata 88 FAQ — Simple Answers to All Your Questions

Navata 88offers two separate promotions — free spins and a daily sign-in reward.

How to get free spins:

1. Log in at least once a day and go to the "Promotions" section.
2. Slot games labelled "Free Spin" are part of an active promotion.
3. Free spins will be credited automatically once you launch the designated game.
4. Free spins are typically valid for 48 hours from the time they are issued. Unused spins will expire after this period.

How to claim the daily sign-in bonus:

1. Log in every day — a "Daily Check-In" button will appear at the top of your account dashboard.
2. Clicking the button will credit that day's reward — bonus credits or a free bet.
3. Log in 7 days in a row to earn a special weekly reward.
4. Missing a day resets your streak back to zero.

Bonus amounts may change daily. Check the "Promotions" page for the latest offers.

Navata 88Tournaments are typically held weekly or monthly. Players at the top of the leaderboard win cash prizes and bonuses.

Participation Rules:

1. Log in to your account and go to the "Tournaments" section to see the list of active competitions.
2. Click "Join" or "Opt In" to register. Some tournaments may require an entry fee.
3. You earn points by placing bets on selected games or sports — typically 1 point for every ৳100 wagered.
4. The leaderboard updates in real time — check your ranking whenever you like.

Prize Structure (General):

• 1st place: Up to ৳50,000 in cash or bonuses.
• 2nd–5th place: ৳5,000–৳20,000.
• 6th–20th place: Free bets or cashback.

Tournament prizes are credited to your account within 48 hours of the tournament ending. Full terms are available in each tournament's details.

There are a few common reasons why the app may not open or keeps crashing. Try the steps below one by one:

Start with:

1. Update the App: Open the Play Store or App Store, search for Navata 88, and tap "Update" if one is available. Older versions often aren't compatible with the server.
2. Clear Cache: Go to your phone's Settings → Apps → Navata 88 → Storage → tap "Clear Cache". Your account data won't be affected.
3. Restart your phone: Simple but effective — the app can sometimes freeze due to RAM usage or background processes.
4. Check your internet connection: If you're on Wi-Fi, try switching to mobile data, or vice versa.

If it still won't open:

1. Uninstall the app and download the latest APK directly from the official Navata 88 website.
2. On Android, allow installation from unknown sources: Settings → Security → Unknown Sources.
3. If you run into any issues, the full service is also available on your browser.

Navata 88There are several possible reasons why your account may be locked:

• Entering the wrong password 5 times in a row will automatically lock your account for 30 minutes.
• Incomplete KYC verification may result in transaction limits being applied.
• The system temporarily locks your account as a security precaution.
• You have enabled self-exclusion on your own account.

Troubleshooting Steps:

1. For automatic lock cases: Wait 30 minutes, then try again with the correct password.
2. If you've forgotten your password: Click the "Forgot Password?" link and reset it using a mobile OTP.
3. Complete KYC: If you can log in, go to your profile and upload a photo of your NID or passport.
4. Contact Support: If none of the above works, email [email protected] with your registered mobile number and username. Issues are typically resolved within 2–4 hours.

If your account is locked for security reasons, the system will notify you via your registered mobile number or email.

Navata 88Below is the bet settlement policy for cancelled or suspended matches:

If the match is completely cancelled:

• All bets are automatically "Void" declared (void).
• The full stake is refunded — typically within 24 hours.

If a match is suspended mid-way:

• If a sufficient portion of the match has been played (minimum 5 overs in cricket, 45 minutes in football), the bet may be settled based on the result at that point.
• If the required time has not been met, the bet is voided and your stake is refunded.

If one match in an accumulator bet is cancelled:

• The cancelled match is removed, and the bet is recalculated using the combined odds of the remaining matches.

Navata 88Responsible Gaming tools are available anytime through your account settings.

To set a deposit or loss limit:

1. Log in → Profile icon → "Responsible Gaming" Go to the section.
2. Select "Deposit Limit" or "Loss Limit".
3. Enter your daily, weekly, or monthly limit amount. For example: ৳1,000 per day.
4. Clicking "Save" will take effect immediately.
5. Increasing your limit requires a 7-day cooling-off period.

To enable self-exclusion:

1. You'll find the "Self-Exclusion" option in the same "Responsible Gaming" section.
2. Choose a duration: 1 week, 1 month, 6 months, 1 year, or permanent.
3. Once confirmed, your account will be fully deactivated for the chosen period.

Cooling-off periods (24 hours–6 weeks) and session time limits are also available in this section. For more details, Responsible Gaming View page.

Two-Factor Authentication (2FA) is not mandatory, however Navata 88 strongly recommends enabling this. Even if someone gets hold of your password, they won't be able to access your account.

Steps to enable 2FA:

1. Log In → Profile → "Security Settings" Go to the section.
2. Click "Enable" next to the "Two-Step Verification" or "2FA" option.
3. Choose the mobile OTP method — a code will be sent to your registered number.
4. Confirm the code. From now on, you will need an OTP every time you log in from a new device or browser.

Benefits of having 2FA enabled:

• Login attempts from unrecognized devices will be blocked.
• Even if your password is compromised, your account stays protected.
• You will receive a notification for every successful and failed login attempt.

To disable 2FA, follow the same steps and click "Deactivate", then verify with your OTP.